Responsible Gaming

Responsible gaming at Jet Ton is about maintaining a conscious, informed approach to gambling so that it remains entertainment and does not become a source of harm. When you access Jet Ton via the official website jettonsc.com, you should always play with money you can afford to lose, set clear limits in advance, and treat every game as a game, not a way to solve financial problems.

Jet Ton operates online crypto-gambling services under a Gaming Curaçao licence (365/JAZ, sub-licence GLH-OCCHKTW0712302023) and is not licensed by the UK Gambling Commission. This means that UK-specific regulatory protections (including UKGC dispute mechanisms, UK court oversight and statutory protection of customer funds in case of insolvency) do not apply when you use Jet Ton through jettonsc.com. Nevertheless, the operator provides voluntary tools, support channels and practical guidance to help you manage your play safely and to address problems as early as possible.

If you are worried about your own gambling or someone else's use of Jet Ton, this page explains how to recognise risks, use in-account controls, request self-exclusion, and access independent professional support in the UK and internationally. Our support team can assist with responsible gaming queries on a confidential basis and will always treat your safety and wellbeing as a priority.

Risk Awareness

Gambling can become problematic when it stops being occasional entertainment and starts to affect your finances, relationships, work or mental health. Understanding early warning signs helps you to take action before harm escalates.

Typical warning signs

• You bet more often or for longer than you originally planned, including late at night or during work hours.
• You think about the casino or your bets even when you are not playing, or feel restless when you cannot access your account.
• You increase stakes to chase losses or try to "win back" money you have already lost.
• You spend money needed for essential expenses (rent, bills, food, debts) on gambling, or borrow to continue playing.
• You hide gambling from family or friends, lie about the time or money spent, or feel shame after sessions.
• Your mood depends heavily on wins and losses, including anxiety, irritability, depression or insomnia after playing.
• You try to stop or cut back but repeatedly return to the same or higher level of gambling.

Quick self-assessment checklist

Read the statements below and honestly decide whether they apply to you "often" or "sometimes". If you recognise yourself in several statements, we strongly recommend that you set strict limits, consider a break or self-exclusion, and contact an independent support service listed on this page.

• I spend more time or money on Jet Ton than I can comfortably afford.
• I gamble when I feel stressed, anxious, bored or depressed, to change my mood.
• I have tried to control, cut down or stop gambling but found it difficult.
• I chase losses or feel an urge to keep playing immediately after a loss.
• Other people have criticised my gambling or expressed concern about it.
• I have hidden deposits, losses or debts related to Jet Ton from family or friends.
• My gambling has negatively affected my work, studies, relationships or health.

If you answered "yes" to several statements, consider this a serious warning sign. Use the limits and tools described below without delay and contact professional support such as GamCare or Gambling Therapy. Early intervention is much easier than dealing with severe gambling addiction later.

Limits & Tools

Because Jet Ton is not licensed by the UK Gambling Commission, there is no legal requirement for mandatory limits for UK players. However, setting voluntary limits is one of the most effective ways to control your play. The tools described here relate to your use of Jet Ton via jettonsc.com and, where applicable, associated messenger interfaces.

Deposit limits (daily, weekly, monthly)

Deposit limits cap how much money you can add to your account over a chosen period. Once a limit is reached, further deposits within that period should not be possible.

1. Log in to your account at jettonsc.com using your usual credentials.
2. Go to your personal account area (for example, "Profile", "Account" or "Responsible Gaming"). Look for a section labelled "Limits" or "Deposit limits".
3. Select the type of limit you wish to set: daily, weekly and/or monthly. It is generally safer to choose all three.
4. Enter an amount that is clearly affordable in light of your income and essential expenses (for example, a small fraction of what you can afford to lose without affecting bills or debts). Avoid setting limits based on potential winnings or previous losses.
5. Confirm the limit and carefully read any confirmation message that explains when it takes effect and how long it remains in place.

Where the system allows, increases to existing limits should only take effect after a cooling-off period (for example, 24 hours or longer). If an immediate increase is technically possible, we strongly advise you not to use it. Treat your initial limit as a firm boundary and consider only lowering it, not raising it.

Time spent limits and session timers

Time limits help to prevent long, unbroken sessions that can lead to impulsive decisions.

• In your account's responsible gaming or settings area, look for "Session limit", "Play time reminder" or similar.
• Set a maximum continuous session length (for example, 30, 45 or 60 minutes). Shorter sessions with breaks are safer.
• Activate on-screen reminders that notify you how long you have been playing and your net result for the session.
• When a reminder appears, consider it a prompt to log out, review your spending and take a meaningful break away from gambling and screens.

If a built-in timer is not available in your interface, you can implement your own system by using alarms on your phone, calendar reminders or third-party time-management apps. Honest discipline in sticking to these reminders is essential.

"Time-Out" (short breaks of 24-72 hours)

A "Time-Out" is a short, temporary blocking of your ability to play, usually for 24-72 hours. It is useful when you feel pressure to chase losses or play impulsively.

1. While logged in at jettonsc.com, open the responsible gaming or account security section and look for "Time-Out", "Short break" or similar.
2. Choose the desired length of your break, typically 24, 48 or 72 hours. Err on the side of a longer pause if you feel loss of control.
3. Confirm your choice. During the Time-Out, you should not be able to place bets or make deposits. You may still be able to log in to check your balance or request withdrawals, depending on the technical configuration.
4. Use the break to seek independent advice, review your finances and decide whether a longer self-exclusion (minimum six months) is appropriate.

Please note that technical tools and their exact names can change over time. If you cannot find these options, contact support at support@jettonsc.com and ask specifically for guidance on deposit limits, session timers and Time-Out functions.

Self-Exclusion

Self-exclusion is a stronger measure than a Time-Out. It is designed for situations where you recognise a serious risk of harm and wish to block access to gambling for an extended period (at least six months, and up to permanent exclusion). Because Jet Ton is not part of any UK national self-exclusion scheme, you must request exclusion directly from the operator.

Important regulatory note for UK players

Jet Ton is licensed by Gaming Curaçao and is not authorised by the UK Gambling Commission. It does not participate in the UK national self-exclusion system GamStop. Registering with GamStop will not automatically block access to Jet Ton on jettonsc.com, although it will block you from UKGC-licensed operators. For maximum protection, we recommend using both: requesting self-exclusion from Jet Ton and registering with national schemes where available.

How to request temporary or permanent self-exclusion

Self-exclusion at Jet Ton is not automated. You must contact support explicitly. To minimise any risk of misunderstanding, please follow these steps:

1. Log in to your account at jettonsc.com, if it is safe for you to do so, and visit the "Responsible Gaming" or "Self-Exclusion" information page if available. Read carefully how your account will be handled.
2. From the e-mail address registered to your Jet Ton account, compose a message to support@jettonsc.com with the subject line: "Self Exclusion".
3. In the body of the e-mail, clearly state:
   • That you are requesting self-exclusion from Jet Ton operated via jettonsc.com.
   • The desired exclusion period (minimum 6 months, or 1 year, 2 years, 5 years or lifetime).
   • That you understand you will not be able to access your account for gambling during this period and that the exclusion cannot be easily revoked.
   • Your full name, username and any other identifying details requested in the site's terms and conditions.
4. Wait for a confirmation message from support. Keep a copy of your request and the confirmation for your records. If you do not receive confirmation within a reasonable time, do not continue gambling; instead, resend your request and seek independent help (for example, from GamCare).

Consequences of self-exclusion

• Once processed, you should not be able to log in to your account for gambling purposes or open new accounts with Jet Ton for the duration of the exclusion.
• Marketing communications from Jet Ton should be stopped or significantly reduced. If you continue to receive promotional messages, contact support and request removal from marketing lists.
• You may request withdrawal of any remaining real-money balance, subject to standard terms and conditions, including "know your customer" (KYC) checks. As stated in Jet Ton's general terms (for example, clause 4.2), the operator reserves the right to request identity and verification documents at any time.
• If you do not request withdrawal before self-exclusion takes effect, your funds remain subject to the platform's terms and to the risks associated with an offshore operator. Customer funds held by Jet Ton are not protected under UK law in the event of insolvency.

Self-exclusion only applies to Jet Ton and related services operated via jettonsc.com. It does not cover other gambling sites. For broader protection, combine this step with device blocking software and, where applicable, national self-exclusion schemes (for example, GamStop in the UK and RGIAJ in Spain), bearing in mind that Jet Ton is not currently integrated with such schemes.

Support Resources

If you feel your gambling is out of control, or you are affected by someone else's gambling, talking to an independent professional service is often the safest first step. The organisations listed below operate separately from Jet Ton and can provide confidential advice, emotional support and practical strategies. UK players should prioritise UK-based services that understand the local legal and healthcare context.

Local support for UK players

• National Gambling Helpline (GamCare): Call 0808 8020 133 from within the UK, 24 hours a day, 7 days a week. Trained advisers offer free, confidential advice, emotional support and referral to local treatment services. Language: English.
• NHS gambling services: In England, you may be eligible for free specialist treatment through the NHS National Problem Gambling Clinic or other regional services. Speak to your GP or visit the NHS website and search for "gambling addiction" to check availability in your area.
• Financial and debt advice: If gambling has led to financial difficulties, contact UK debt advice charities (such as StepChange or National Debtline) for confidential budgeting and debt-management support. These organisations are independent of Jet Ton.

International and online support organisations

These services are independent of Jet Ton and jettonsc.com. They do not have access to your account information but can help you understand gambling addiction, plan practical steps (such as self-exclusion and blocking software) and support you in staying away from risky play. Communication with these services is confidential within their own policies.

National self-exclusion schemes and regulatory tools

• UK - GamStop: GamStop (gamstop.co.uk) is the UK's free national online self-exclusion scheme. Once registered, you will be blocked from using online gambling operators licensed by the UK Gambling Commission for the duration of your chosen exclusion. Jet Ton / Jet Ton is not UKGC-licensed and is not part of GamStop. Registering with GamStop will not automatically prevent access to jettonsc.com, but it is strongly recommended if you also use UK-licensed sites.
• Spain - RGIAJ: Spain operates a central self-exclusion registry (Registro General de Interdicciones de Acceso al Juego, RGIAJ). Spanish residents can register to prevent access to locally licensed gambling sites and venues. Jet Ton is not registered with this scheme, but it may still help reduce overall exposure to gambling.
• Other countries: Many jurisdictions offer their own self-exclusion or registry schemes. Check with your national regulator or local support services to see what is available where you live.

Blocking software and device-level tools

Regardless of where an operator is licensed, you can use software to restrict access to gambling sites and apps on your devices. Examples include:

• Gamban: A paid blocking application that prevents access to thousands of gambling websites and apps across multiple devices. It is widely used in the UK and internationally.
• BetBlocker: A free charity-run tool that allows you to block access to gambling websites and set exclusion periods.
• Parental controls and DNS filters: Many routers, operating systems and third-party DNS services allow you to block categories of content, including gambling, at network level.

These tools operate independently of Jet Ton. They are particularly useful when combined with in-account limits and formal self-exclusion requests.

Family and friends support

• GamCare family and friends support: GamCare provides dedicated information, forums and live chat for people affected by someone else's gambling, including guidance on setting boundaries and protecting finances.
• GamAnon (Gamblers Anonymous family groups): GamAnon offers support meetings, often in parallel with Gamblers Anonymous, where relatives and friends can share experiences and coping strategies.
• Gambling Therapy family & friends services: Gambling Therapy offers online support and resources specifically for families and partners.

All of these services treat your contact as confidential within the limits of their safeguarding duties. They do not share information with Jet Ton or jettonsc.com. For emergency situations involving risk of self-harm or harm to others, contact local emergency services or crisis helplines immediately.

Help for Family

Gambling-related harm often affects partners, children, parents and friends. If you are worried about someone's use of Jet Ton or other gambling services, you are not alone and you are entitled to seek support for yourself as well as for them.

How to start the conversation

• Choose a calm, private moment when neither of you is rushed, angry or under the influence of alcohol or drugs.
• Use "I" statements rather than accusations. For example, "I'm worried about how much you're gambling and how it's affecting us," instead of "You're addicted and ruining everything."
• Focus on specific behaviours and consequences: missed bills, lack of sleep, secrecy, changes in mood, rather than on wins or losses.
• Express concern and care, not blame. Make it clear that the goal is to protect their wellbeing and the family, not to control them.
• Be prepared for denial or defensiveness. Problem gambling often involves shame and fear. Keep the conversation short if it becomes heated and return to it later.

Encouraging them to seek help

• Share information about confidential services such as the National Gambling Helpline (0808 8020 133) and Gambling Therapy, and offer to sit with them while they make the first call or start an online chat.
• Suggest practical steps such as setting deposit and time limits, using Time-Out, requesting self-exclusion from Jet Ton, and installing blocking software on devices.
• Encourage them to speak to their GP about mental health, anxiety, depression or stress related to gambling. Medical professionals can provide referrals to specialised treatment.
• Agree clear, realistic boundaries about money (for example, not lending more funds, requiring transparency around joint accounts) to protect yourself and other family members.

Support resources for families and partners

• GamCare family and friends support - information, telephone support, live chat and moderated forums for people affected by someone else's gambling.
• GamCare online forum and group chat - anonymous peer support where you can share experiences and coping strategies.
• Gambling Therapy family & friends - online resources and support for relatives and partners worldwide.
• Gamblers Anonymous & GamAnon UK - mutual aid meetings for people with gambling problems and separate groups for families (GamAnon).

You are not responsible for another person's gambling, but you can take steps to protect your own wellbeing and that of dependants. If you ever feel at risk of domestic abuse or serious harm, contact local emergency services or specialist domestic violence organisations immediately.

Operator's Commitment

Jet Ton, operating Jet Ton via jettonsc.com under licence 365/JAZ (GLH-OCCHKTW0712302023) issued by Gaming Curaçao, recognises the risks associated with online gambling and commits to taking reasonable steps to identify and reduce harm, while being transparent about the limitations of an offshore licence for UK players.

Internal monitoring and risk checks

• The platform may monitor patterns such as unusually long sessions, rapid repeated deposits, large stake increases, frequent failed deposits or complaints related to loss of control.
• Where risk patterns are detected, the system or support team may:
  • Display pop-up messages reminding you of time spent and net losses.
  • Encourage you to set or lower deposit limits or to take a Time-Out.
  • Temporarily restrict certain features or contact you to discuss responsible gaming tools.
• As stated in the terms and conditions (e.g. clause 4.2), Jet Ton reserves the right to request KYC documentation at any time. These checks also help to prevent underage gambling, fraud and misuse of payment methods.

When support may proactively contact you

• If your play indicates a serious risk (for example, sudden large deposits combined with long sessions or messages expressing distress), support may reach out via e-mail or in-app communication to:
  • Provide information about limits, Time-Out and self-exclusion.
  • Suggest contacting independent support organisations listed on this page.
  • Clarify available options to reduce or suspend your gambling activity.
• Contact will always be made in a respectful, non-judgmental way. However, you remain ultimately responsible for your decisions to gamble or to accept assistance.
• In some cases, Jet Ton may decide, at its discretion and in line with its terms and licence obligations, to impose limits, close accounts or decline to reopen them where there is evidence of serious harm.

Transparency, limits of protection and offshore status

• Jet Ton's licence is issued by Gaming Curaçao, not by the UKGC. Customer funds are held in accordance with Curaçao licence requirements, but they are not protected by UK trust or segregation rules, and you may have limited legal recourse in UK courts in the event of insolvency or disputes.
• Payments may be processed through subsidiary entities in Cyprus or the Marshall Islands. Specific company names and addresses are not published to UK customers at this time, which may limit transparency compared with UK-licensed operators.
• Dormant accounts may be subject to fees (for example, a charge of 10 EUR per month after 12 months of inactivity, as stated in the terms and conditions). If you no longer wish to use Jet Ton, consider withdrawing your balance and closing or self-excluding your account.
• Verification of the licence should be done through the official desktop version of jettonsc.com using the Gaming Curaçao seal in the footer. Verification links in messenger bots or third-party channels may be unreliable.

While Jet Ton voluntarily implements responsible gaming measures, they do not provide the same legal safeguards as UKGC regulation. Nothing on this page alters your contractual rights and obligations under the applicable terms and conditions or constitutes legal advice. If you require legal guidance on dealing with an offshore gambling operator, you should seek independent professional legal advice.

Updates

Responsible gaming standards, regulatory expectations and internal policies can evolve over time. Jet Ton aims to keep this page accurate and reflective of current practices for Jet Ton and its operation via jettonsc.com, particularly for users located in the UK.

How you will be informed of changes

• Website notices: Material updates to responsible gaming information may be announced through banners or notices on the jettonsc.com website or within the relevant app or messenger interface.
• E-mail communication: Where appropriate, registered customers may receive e-mail notifications summarising important changes to responsible gaming tools, self-exclusion procedures or relevant terms and conditions.
• Policy documents: The main terms and conditions, privacy policy and responsible gaming section may be updated to reflect changes in Curaçao licence requirements, internal risk controls or international best practice as of 2025 and beyond.

By continuing to use Jet Ton after such updates, you acknowledge that you have had an opportunity to review the revised information. You are encouraged to revisit this page regularly, especially if you rely on a particular tool or process (such as self-exclusion or limits).

Last updated: 6 November 2025. Information about regulatory status was last checked in January 2025 and licence details were last verified in December 2025. Future updates will adjust these dates as new checks occur.

Contact & Feedback

If you have questions about responsible gaming, wish to set or adjust limits, request a Time-Out or self-exclusion, or provide feedback on how Jet Ton could better protect players, you can contact the operator using the details below.

Responsible gaming contact details

• E-mail: support@jettonsc.com (primary contact for responsible gaming, self-exclusion requests and account-related concerns). When writing, please include your username, registered e-mail address and a clear description of your request (for example, "Deposit limit change", "Time-Out" or "Self Exclusion").
• Subject for self-exclusion: Use the subject line "Self Exclusion" so that your request is prioritised and processed in line with the procedure described above.
• Telephone: At the time of the latest update in 2025, Jet Ton does not publish a dedicated UK telephone number for responsible gaming issues. Any telephone support details that may be introduced in future will be listed on jettonsc.com and, where relevant, added to this page. For urgent emotional support or crisis situations, please contact the National Gambling Helpline (0808 8020 133) or other emergency services listed under Support Resources, as they operate 24/7 and are independent of Jet Ton.

Feedback and self-control requests

• In-account messaging: If your account interface includes a secure messaging or support ticket function, you may send a message selecting "Responsible Gaming" or the closest category. This can be used to ask questions, request information about your play history, or ask for additional limits.
• Web contact forms: Where a contact or support form is available on jettonsc.com, you may use it to submit responsible gaming queries. Clearly state that your message relates to responsible gaming or self-exclusion so it can be routed appropriately.
• Feedback on this page: You may e-mail suggestions for improving the clarity, accessibility or effectiveness of this responsible gaming information to support@jettonsc.com. While not every suggestion can be implemented, constructive feedback helps the operator to refine its safeguards.

Remember that while Jet Ton can assist with technical measures and account management, it cannot replace professional counselling, medical care or financial advice. Combine the tools and contacts provided by Jet Ton with independent support services in the UK and internationally to obtain the fullest possible protection.